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Rajiv Gopinath

How Retailers Are Leveraging First Party Data to Beat the Ad Industry

Last updated:   May 17, 2025

Next Gen Media and MarketingRetailDataAdvertisingMarketing
How Retailers Are Leveraging First Party Data to Beat the Ad IndustryHow Retailers Are Leveraging First Party Data to Beat the Ad Industry

How Retailers Are Leveraging First Party Data to Beat the Ad Industry

It was a subtle shift that first caught Jesse’s attention. While browsing products on a major retailer’s website, he noticed something unusual—the advertisements he saw weren’t from outside brands but originated from the retailer’s own advertising network. Intrigued, he clicked on a sponsored product and discovered it was part of a paid placement program for marketplace sellers. Later that week, Jesse received an email newsletter from the same retailer, featuring products strikingly aligned with items he had been researching elsewhere. This didn’t feel like standard remarketing; it felt sharper, more relevant. His curiosity ignited, Jesse began investigating how retailers were evolving from simple sales platforms into powerful media entities. What he uncovered was a seismic shift in the digital advertising world—retailers weren’t just selling products anymore; they were monetizing their vast first-party data to build advertising ecosystems that rival traditional media giants. This realization propelled Jesse into a deep exploration of retail media networks and their transformative impact on the advertising landscape.

Introduction: The Retail Media Revolution

The digital advertising ecosystem is experiencing a profound transformation. As third-party cookies crumble, privacy regulations tighten, and walled gardens like Google and Facebook face increasing scrutiny, retailers are emerging as unexpected advertising powerhouses. With direct access to valuable first-party customer data, companies like Amazon, Walmart, Target, and Kroger are building sophisticated advertising platforms that deliver what brand marketers increasingly cannot find elsewhere: precise targeting based on actual purchase behavior.

This retail media revolution represents a $100 billion opportunity according to Boston Consulting Group, growing at 25% annually—significantly outpacing traditional digital advertising. What was once a supplementary revenue stream for retailers has evolved into a high-margin business that is reshaping both retail economics and the advertising landscape. As GroupM's Global President of Commerce Brian Gleason notes, "Retailers aren't just selling shelf space anymore; they're selling customer attention and insights in ways that traditional media companies simply cannot match."

1. The First-Party Data Advantage

The foundation of retail media's ascendance lies in the quality and scope of first-party data these companies possess:

  • Purchase history: Actual transaction data versus inferred interest
  • Product affinity: Detailed category and brand preferences
  • Shopping frequency: Buying cycles and replenishment patterns
  • Price sensitivity: Response to promotions and discounts
  • Channel behavior: Online, in-store, and omnichannel interactions

Unlike traditional advertising platforms that rely on proxies for consumer intent, retailers possess the "holy grail" of marketing data—actual purchase behavior. Target's first-party data repository spans over 100 million active customers, capturing approximately 3 billion transactions and 2.5 billion digital engagements annually, creating an unparalleled view of consumer behavior across physical and digital touchpoints.

2. The Evolution of Retail Media Networks

Retail media networks have evolved through three distinct phases:

  • First generation (2012-2018): On-site banner ads and sponsored product listings
  • Second generation (2018-2021): Off-site targeting using retailer data
  • Current generation: Full-funnel, omnichannel media networks with sophisticated attribution

Amazon pioneered this space, generating over $30 billion in advertising revenue in 2023—a figure that exceeds the ad revenue of traditional media giants like Disney. Walmart Connect, launched in 2021, has rapidly grown to become a multi-billion-dollar business by extending its reach beyond Walmart's properties through partnerships with platforms like TikTok and Roku, enabling advertisers to reach Walmart customers wherever they consume content.

3. The Strategic Advantage of Closed-Loop Measurement

Perhaps the most powerful competitive advantage of retail media networks is closed-loop attribution—the ability to directly connect ad exposure to actual purchases:

  • Direct attribution: Linking specific ad impressions to transactions
  • Incremental measurement: Isolating the impact of advertising from baseline sales
  • Customer lifetime value insights: Understanding long-term impact versus one-time conversion

Kroger Precision Marketing exemplifies this capability through its proprietary attribution system. CPG giant Unilever reported that campaigns run through Kroger's platform delivered 3.5x higher return on ad spend compared to traditional digital channels, driven by the ability to connect advertising directly to sales within Kroger's ecosystem.

4. AI-Powered Personalization at Scale

Artificial intelligence is transforming how retailers leverage first-party data for advertising:

  • Predictive analytics: Anticipating purchase intent before explicit search
  • Dynamic creative optimization: Personalizing ad content based on individual preferences
  • Real-time bidding optimization: Maximizing value for both advertisers and the retail platform

Instacart's retail media platform exemplifies this approach, using AI to analyze past purchase behavior and predict future buying patterns with remarkable accuracy. According to the Harvard Business Review, Instacart's AI-powered targeting increases conversion rates by up to 35% compared to traditional demographic targeting.

5. Beyond Traditional Retail: The Expansion of First-Party Data Networks

The retail media model is expanding beyond traditional retailers:

  • Financial services: American Express and Capital One leveraging transaction data
  • Airlines and hospitality: Delta and Marriott monetizing traveler profiles
  • Quick-service restaurants: McDonald's and Starbucks building advertising platforms around app users

These non-traditional retail players are following the same playbook—monetizing proprietary first-party data through advertising offerings that deliver precision targeting in privacy-compliant ways.

6. Challenges and Strategic Imperatives

Despite their advantages, retail media networks face several challenges:

  • Measurement standardization: Creating consistent metrics across platforms
  • Creative optimization: Moving beyond simple product listings to brand-building experiences
  • Retailer-supplier dynamics: Balancing the partner-competitor relationship

Leading retailers are addressing these challenges through strategic initiatives. Target's Roundel media network has invested in creative services that help brands develop custom content optimized for Target's audience, moving beyond transactional advertising to more sophisticated brand storytelling.

Conclusion: The Future of Retail-Driven Advertising

As we move deeper into a privacy-first era, retail media networks are positioned to capture an increasing share of advertising budgets. Their unique combination of first-party data, closed-loop measurement, and direct consumer relationships creates a compelling alternative to traditional digital advertising channels.

Marketing strategist Scott Galloway predicts that "by 2026, the majority of digital advertising growth will come not from Meta or Google, but from retailers and commerce platforms that have successfully weaponized their first-party data." This shift represents not just a change in where advertising dollars flow, but a fundamental restructuring of the relationship between retail, media, and consumer data.

Call to Action

For brands and marketers navigating this evolving landscape:

  • Audit your retail media strategy across emerging platforms beyond Amazon
  • Develop measurement frameworks that compare performance across retail and traditional channels
  • Invest in retail-specific creative optimization rather than repurposing standard assets
  • Build first-party data collection capabilities that complement retail partner insights
  • Consider hybrid approaches that integrate retail media with traditional advertising for full-funnel impact

The most successful organizations will be those that recognize retail media not as simply another channel, but as a fundamental shift in how brands connect with consumers in a privacy-first world.